Categories
Goodies Social Media

The Micro-Sociology of Networks

This is a brilliant presentation on how networks and sociology combine together. According to David Armano, though technology doesn’t change human nature, it changes human behaviour. It gives us the capacity to communicate effortlessly and instantly. This gives rise to networks, and networks have increasingly taken more of an important role in society.

What I mean by that is you can go to Twitter, to Facebook, to message boards when asking questions. Human search engines, far more powerful than any search engine algorithms. For breadth of content, Google still wins, that’s for sure. Social networks are populated by human people, the answers they provide to questions have influence and their own currency.

One not to miss – It explains detailed concepts with thought provoking illustrations and in an understandable way. I’ve started a ‘Goodies’ category on the blog for slideshow’s like this to go under so from here on in, any content that I find of use can be found within ‘Goodies’.

The Micro-Sociology of Networks
View more presentations from David Armano. (tags: behavior human)

Categories
Goodies Social Media

The Periodic Table of Social Media Elements

In Rick Liebling’s own words –

“Social Media really is a lot like chemistry. There is a huge pool of elements you can choose from and an infinite variety of combinations you can create. Twitter + sharing + commenting will give you a different result than blogging + LinkedIn + Flickr. Then of course there are the active ingredients – the people. A dash of Chris Brogan plus a big helping of David Armano and the whole thing changes again.

Well, this got me to thinking. It would be handy to have a Periodic Table of the Social Media Elements. So, I created one: (click for larger version)

A lot of this is going to be old news to Social Media practitioners, but if you have friends, colleagues, parents, students or bosses who are having trouble keeping all the elements of Social Media straight, you may want to download/print this chart out for them.”

Periodic Table of Social Media Elements

What do all the abbreviations stand for?

Here’s the key:

Social Media Behaviours: (These are the positive things you choose to do)

Sh = Share

Mt = Monitor

Fr = Friend

Cv = Converse

Cu = Customize

Li = Listen

En = Engage

Di = Dialogue

Social Media All-Rounders: (These are the people you can find all over the Social Media landscape)

Mc = Mack Collier (The Viral Garden)

To = Todd Defren (PR Squared)

Lo = Lee Odden (Online Marketing Blog)

Dr = Darren Rowse (ProBlogger)

Mj = Mitch Joel (Six Pixels of Separation)

Ds = David Meerman Scott (Web Ink Now)

Pe = Peter Kim (Being Peter Kim)

Bs = Brian Solis (PR 2.0)

Sz = Shel Holtz (A Shel of my Former Self)

Rb = Rohit Bhargava (Influential Markeitng Blog)

Gl = Geoff Livingston (The Buzz Bin)

As = Andy Sernovitz (Damn! I Wish I’d Thought of That!)

An = Andy Beal Marketing Pilgrim

Ad = Andy Beard (Niche Marketing)

Al = Alan Wolk (The Toad Stool)

Cc = C.C. Chapman (The Advance Guard)

Nb = Noah Brier (Noah Brier)

Cr = Connie Reece (Every Dot Connects)

Kp = Katja Presnal (Skimbaco Lifestyle)

Da = David Armano (Logic + Emotion)

Jc = Joel Comm (Joel Comm)

Ls = Liz Strauss (Successful Blog)

Jh = Jackie Huba (Church of the Customer)

Vm = Valeria Maltoni (Conversation Agent)

Cg = Chris Garrett (Chrisg)

Ah = Ann Handley (Annarchy & Marketing Profs)

Jj = Joseph Jaffe (Jaffe Juice)

Ju = Joe Pulizzi (Junta42)

Ng = Nigel Hollis (Straight Talk)

Nh = Neville Hobson (Neville Hobson)

Bl = B.L. Ochman (What’s Next)

Si = Shel Israel (Global Neighbourhoods)

Ni = Nick Burcher (Nick Burcher)

Social Media Tools: (These are the applications and tools essential to Social Media)

De = Delicious

Su = StumbleUpon

Td = TweetDeck

Fe = FeedBurner

Dp = Dopplr

Tu = TinyURL

Tb = Tumblr

Fb = Facebook

Lk = LinkedIn

Te = Technorati

Fk = Flickr

Ms = MySpace

Go = Google

Dg = Digg

Social Media Practices: (Do these to maximize your Social Media experience)

Fl = Follow

Ht = Hashtag

Po = Post

St = Status Update

Sp = Spread

Se = Search

Hp = Hat tip

Fd = Feed

Rt = Retweet

Ud = Update

Cm = Comment

Jn = Join

Up = Upload

Tg = Tag

Tc = Tag clouds

Dm = Direct Message

Rx = Remix

Ln = Link

Mu = Mashup

Sb = Subscribe

Rf = Refer

Sr = Stream

Re = Reply

Rc = Recommend

Sn = Syndicate

Pk = Poke

Pm = Promote

Ib = Imbed

Social Media Live: (Bringing the Social Media experience to the real world)

Pf = Piers Fawkes (Likemind)

Rd = Russell Davies (Interesting)

Cb = Chris Brogan (PodCamp)

Sg = Seth Godin (Seth Live)

Ha = Peter Shankman (Help a Reporter Out)

Facebook People: (Power users of the Social Media Networking platform)

Jp = Jeff Pulver

Zf = Ze Frank

Twitter People: (Masters of leveraging microblogging)

Gk = Guy Kawasaki @guykawasaki

Wl = Gary Vaynerchuk @garyvee

Aa = Aloha Arleen @AlohaArleen

Sm = Scott Monty @scottmonty

Jo = Jeremiah Owyang @jowyang

Sa = Sarah Evans @PRSarahEvans

Sc = Robert Scoble @scobleizer

Zp = Zappos @zappos

Sq = The Real Shaq @THE_REAL_SHAQ

Bo= Barack Obama @barackobama

Pc = Laura Fitton @pistachio

Tm = Warren Sukernek @warrenss

YouTube People: (Pioneers in developing content for social media video)

Ij = iJustine

Jl = Judson Laipply

Blog People: (Consistently intellingent, thought-provoking & educational)

Sy = Shoe Money

Ar = Ad Rants

Mp = Micro Persuasion

Aw = Ads of the World

Sj = Search Engine Journal

Cf = Common Craft

Cp = CopyBlogger

Ba = Brand Autopsy

Sd = Search Engine Land

Dd = Dosh Dosh

Gv = Gaping Void

Ma = Mashable


Categories
Twitter

Have you got Twitterhea?

The unstoppable urge to tweet.. Yep, I’ve got it.

hubspot-twitterhea

Categories
Mobile Twitter

Celebrities tweeting backstage at the Oscars, taking us closer to the action than ever before.

A side note – This was first written on Feb 24th but left as a draft and because I suck, unfortunately only now, in March have I picked it up again. I pondered scrapping it entirely as the currency of the article may not be as prevalent now but I still believe it brings up some interesting issues for discussion. It may also seem sensationalist alluding to the fact that now we have Twitpic we don’t need the paparazzi but this simply isn’t the case. I’m certainly not saying this is the end of the print medium, merely musing around it’s future and how it can combat the immediacy of the web.

Hands up who didn’t watch the Oscars, are going to watch the highlights at some point or who instead chose to read an article on the likes of BBC.co.uk for example which featured amongst other things all the winners? Along with all the above I read on my travels home this evening in the London Paper who rated the celebrities walking down the red carpet by who they thought wore the best and worst outfits. It’s clear we’re a nation who love celebrities and how they live their lives. We clamour for what dresses they wore, what they ate and drank, what freebies they got and who they mingle with. Before, we used to have to guestimate and imagine what it might all be like back stage.

Not any more.

Now we have Twitter. Now we have Twitpic.

It’s as if we’re there, a front row seat, you can almost smell the excitement. This is where the print medium will never be able to replicate the immediacy of user generated content and blogs. Celebrities are now even sticking two fingers up to the paparazzi themselves. How? They are snapping pics of themselves and their fellow celebrity mates and putting them up on the internet, for free. Yep, for free. Don’t believe me? See a few examples below.

It wasn’t just photos that slebs were creating though.. Using the Qik video online service, Ashton Kutcher posted two amateur videos during the party, one of P Diddy dancing to Prince’s Kiss and another of Demi Moore. He also published a clip of the couple relaxing at home before the party.

The postings humanised the stars, who are typically seen only in an immaculate, staged environment. We’re seeing a side to them that we would never normally have seen before.

Moore, meanwhile, published two pictures from her Oscars party, one modelling her backless black dress and another with Kutcher.

“I am so tired 2day & my feet R killing me from dancing but I think it was rockin’ shindig & everyone seemed 2 have a gr8 time! Nap time?,” Moore wrote once the festivities were over.

As the night dragged on and more alcohol was consumed, Combs decided to run a bubble bath.

“I’m holding an oscar rt now and takin a bubble bath!!!! God is great!!! Let’s go people,” Combs wrote on his Twitter page.

Hollywood reporter Ryan Seacrest tweeted his observations from the red carpet, including that Kate Winslet was nervous before the show (“she clinched my hand so tightly”) and that Mickey Rourke wore a picture of his dead dog around his neck.

“Ever wonder what happens if someone has to go to the bathroom on the carpet? Theres a portapotty behind the fan stands. Now you know,” Seacrest wrote.

Jane Fonda penned a few tweets herself throughout the evening, praising Hugh Jackman’s good looks and said she loved the documentary Man On Wire.

“Well, Heath’s winning and his family accepting on his behalf made me cry,” she wrote

Other celebrities particularly active with Twitter accounts include Snoop Dogg, Britney Spears, Arnold Schwarzenegger, Elijah Wood, John Cleese, Michael Phelps, US President Barack Obama, MC Hammer and basketball legend Shaquille O’Neal.

Bringing online and offline together rather brilliantly, O’Neal recently had lunch with several of his Twitter fans after posting that he was at a Pheonix diner.

What I do find fascinating about the aspect of immediacy is that for example here this photo was at it happens posted within the last few minutes (and nearly 4,000 people have viewed already). It shows me in black and white who is on a programme that isn’t on until tomorrow and somehow because of that I feel more compelled to watch Friday Night with Jonathan Ross because it’s as if I’m part of it all now.

Below are a few images that are public for all to see via Twitpic. Some are from the Oscars, others are from celebrities in general. This is simply a cross section of what’s around from a very brief search and am sure it’s just the tip of the iceberg. Any that you think I’m missing that deserve a mention?

NB – I thought instead of merely updating the numbers below which were up to date as of Feb 24th, the increases are visible in brackets.

Bruce Willis just chilling out 44,240 views. (+5,794)

Russell Brand & Jane Goldman 29,957 views. (+1,609)

David Walliams 25,441 views. (+1,154)

Publicly berating the paps 24,460 views. (+5,763)

Ashton Kutcher. 22,425 views (+24,752)

Jonathan Ross 22,473 views. (+1,250)

Danny Wallace & Eddie Izzard 22,079 views. (+1,037)

Chris Martin 19,492 views. (+987)

P Diddy holding two Oscars in the air. 19,292 views. (+20,133)

Wossy’s Study 18,075 views. (+1,222)

Tim Lovejoy & Danny Wallace 3,961 views. (+429)

Richard Bacon 3,766 views. (+885)

Links for further reading –

Mashable -And the Oscar more most social media buzz goes to..

New Media Strategies – Oscar Night Buzz Report

Categories
Funny Social Media Twitter

You know it’s reaching a tipping point when comic strips start appearing..

Words cannot do this justice so here you have it. I’m obviously flattered.

socialmediablogpost1

Categories
PR

The Top 10 in PR listed in The Sunday Times 100 Best Small Companies 2009.

49th It’s with great pleasure to announce that for the 8th year running Consolidated PR has been named as one of The Sunday Times 100 Best Small Companies 2009, the 49th to be precise! It’s a particularly notable achievement considering no fewer than 565 small companies sought a place in the top 100. Of that, only 10 were classified as being in the ‘Public Relations’ sector. You can see the full list here.

To be “the industry’s hottest property by 2011” is the goal we’re all striving to achieve and it’s an exciting time at the moment with some brilliant clients, great people to work with and a forward thinking MD who really gets all this new fangled online stuff.

Along with being ranked 49th overall, we were ranked as 28th in ‘Giving Back’, 33rd in ‘Belonging’, 66th in the ‘Leadership’ ranks, 68th in ‘Personal Growth’ and 86th in ‘Wellbeing’.

So what does that even mean? How do you define belonging for example?

Giving Back – How much Companies are thought by their staff to put back into society in general and the local community in particular

Belonging – Feelings about the company people work for as opposed to the people they work with

Leadership – How employees feel about the head of the company and its senior managers

Personal Growth – To what extent staff feel they are stretched and challenged by their job

Wellbeing – How staff feel about stress, pressure and the balance between their work and home duties

==================================================

The top 10, in fact, the only 10 from the ‘Public Relations’ sector are:-

(18) Blue Rubicon – New entrant

(20) Nelson Bostock Communications

(23) Brands2Life – New entrant

(29) Text 100 – New entrant

(33) Shine Communications – New entrant

(41) The Red Consultancy – New entrant

(49) Consolidated PR

(94) Golin Harris

(96) Trimedia

(100) Lexis Communications

Interesting to note that of the 10 entrants, there are an equal amount of new entrants compared to agencies who have consistently remained in the runnings. Well done to Nelson Bostock, Consolidated PR, Golin Harris, Trimedia and Lexis Communications along with all the new entrants!

Categories
Online Shopping Retail

Will consumers continue to shun the high street in favour of online shops?

So I’m taking a bit of a diversion away from the small, friendly, local pub that I call Twitter for one post and trying out something new. I wanted to see what the world was like outside (great view!) so if you’re expecting a dose of social media musings, come back again soon 😉

As part of my work related media diet, along with NMA, Marketing and PR Week, I subscribe to Revolution magazine. It’s undergone a bit of an overhaul recently, it looks fantastic and it’s always got some thought provoking articles. One of which forms the crux of this post. The covers in the last few months really have been beautiful. I actually now look forward to my copy dropping through the letter box once a month.

I’ve always maintained an interest in all things retail working for Argos and HP in their Marketing depts along with dabbling a bit in the running your own business thing when I was younger, so it was an interesting read when reading “Will consumers continue to shun the high street in favour of online shops?” in Revolution. If you missed it I thought I’d republish it here for your viewing pleasure. Before I do that though..

What do you think? Is retail as we know it here to stay? What’s next?

Without further ado, it goes a bit like this.. All credit to Revolution, P22 of the February issue of course..

Bargain hungry shoppers flocked online towards the end of last year, helping retailers including House of Fraser, Next and Marks & Spencer record a rise in e-commerce sales in the run-up to Christmas. Will online shopping continue to boom at the expense of the high street? They put the question out to four individuals. As an FYI, before talk leads to the results, bear in mind that this was published in Revolution, a magazine that’s tagline is ‘Smarter digital marketing’. So when 3 out of the 4 respondents said Yes to the question in the article title, it is perhaps a bit of a one sided argument. Would have been good to hear a bit more from the other side.

1. Andrew Ellison, Digital Controller, Schuh (Yes)

This year will be the first time online retailers will have no guarantee of achieving sales increases. Most online shoppers still use credit cards, and the issuers are increasing their interest rates, no matter what the Bank of England does.

People think online shopping is all about price. It isn’t. Those online retailers that compete on price will find the high street nipping at their heels as clearance sales and all-year promotions become commonplace. Those online retailers that compete on selection and availability will continue to boom as the high street merchandisers trim their ranges of all products that have limited appeal and low margin.

People will still pay for full price for a product they really want – particuarly if they can’t get it at the local shopping centre. (Supply and demand? Simple)

We are all passionate about certain categories of goods, from top end electronics to Sienna Miller’s handbag. Online will soon be the only place for them.

2. Robin Goad, Research Director, Hitwise (Yes)

Online will steal shoppers, but the biggest beneficiaries will be web-savvy high-street retailers. Spending shifted online last Christmas, but more of it is going to familiar names than internet start-ups. During December, the websites of high-street retailers received 32% more visits than their online-only rivals, and this gap will widen in 2009.

Thanks to the recession, consumers are turning to the internet to save money; discount voucher searches have doubled; consumer advice sites have flourished; and the supermarkets are thriving.

M&S experienced its busiest ever day online when it reduced prices by 20% in November. It is the combination of online and offline that has helped brands such as M&S, Argos and Tesco thrive on the web. While a presence on the high street helps, particularly during sales season, the strongest asset for a mult-channel retailer is a trusted brand.

3. David Walmsley, Head of Web Selling, John Lewis Direct (No)

On Christmas day, a strange thing happened. Johnlewis.com had lots of visits and browsing, and a pleasing amount of sales. But conversion was weaker. Customers were researching online before visiting one of our stores.

For us it is genuinely not about increasing sales in one particular channel. The challenge is to keep up with our customers expectations. In 2009 therefore we expect to build on the success of cross-channel propositions, such as Deliver to Store service. We also expect to see an increase in customers researching online before heading in-store, and vice versa.

Our aim is to provide a multi-channel shopping experience (bla bla marketing spiel) that flexes to meet demand so customers only ever deal with one John Lewis. We therefore believe that the future for the high street is a vibrant one. (But then they kinda have to say that, right?)

4. Fadi Shuman, E-commerce Director, Pod1 (Yes)

This online trend will continue for the next few years, and shopping on the high street will never be the same again. Last Christmas, a record number of people experienced the convenience of shopping online, and they will spend ever more of their cash online this year and next.

The fact that websites are getting more secure, coupled with more intuitive interfaces, faster connections and a plethora of other improvements to the internet, means an even more convenient shopping experience that just keeps getting better.

In the next few years, the high street will evolve rather than completely disappear. The new wave of shops will be less about a pure shopping experience and more about a social experience where you can purchase goods while being entertained.

Categories
Social Media Twitter

A great introduction for beginners – “How Twitter Changed My Life”

Categories
Social Media

Why is Social Media like Ice Cream?

By now, this isn’t something new, you could say it’s a bit of a classic. The collection of Common Craft videos are incredibly simple and effective in explaining something that’s perhaps actually quite hard to explain, eg RSS or Twitter.

The two examples mentioned above have been viewed 713,946 and 219,074 times respectively and that’s just on Common Craft’s homepage. Bearing in mind they’ve been published on countless other blogs also so they are actually quite conservative figures.

Check out the video below and see whether it makes any sense of this whole social media thing.

So why is Social Media like Ice Cream? In 17 steps. Can you add any more to the list? Let’s make it a Top 20.

Source – Willem van der Horst whose blog is incidentally titled ‘Ice Cream for Everyone‘

1) it has tonnes of variety
2) the best is usually not mass produced
3) freshness counts
4) it’s neat to mix flavours
5) it’s best when shared with others
6) flavour preference is very tribal
7) it comes in different formats – cup=video, cone=audio, cake=blog
8 ) it sparks passion, emotion and positive thoughts – we enjoy it
9) depending on the environment, it has a long or short half life
10) it’s more than just bits and bytes/bites
11) the winning brands usually have a good story
12) the worst tended to forms tend to get burned/freezer burned
13) tastes better with authentic ingredients
14) you gain incredible loyalty when users feel in control (i.e. Coldstone Creamery)
15) some people don’t like it, some people gorge on it
16) it’s practised and consumed differently by country
17) it’s a good way to waste time and gain weight
18) Your addition?
19) Your addition?
20) Your addition?

Categories
Twitter

A Twitter Mosaic.

Get your twitter mosaic here.

Categories
Out&About

London is closed. Please try again later.

Merry Christmas.

With the snow causing chaos up and down the country, it’s quite fascinating how open people are in showing off the amount of snow in their area.

We’ve seen Will Carling’s garden path, outside the back garden of Phillip Schofield and the view from where they are from a fair few hundred people in London. If you thought that wasn’t enough, people on Twitter are giving out the start of their post code and rating the amount of snow in their area (for example writing a tweet with SE15 10/10 #uksnow means your tweet will be saved here)

Ben Marsh has aggregated all the location based snow tweets in a rather brilliant map here

There’s some amazing pictures on Flickr if you search for london+snow and here’s a selection of newspaper homepages.. (in no particular order)

.

Categories
Social Media Twitter

Are you a Tweet Manager, a Twitter User or Both?

Allow me to ask the question to anyone reading..

Are you a Tweet manager or a Twitter user? Can you be both? If you’re a Tweet manager, you’ll know all about what I’m going to talk about. If you’re a Twitter user, a human being and a human doing then you’ll probably, hopefully not go anywhere near all this.. I don’t agree with it myself but can understand there being uses and needs which are being met. How ethical those needs are is a whole different blog post entirely! (I never realised I was so fascinated with ethics!)

I’ve got absolutely no problems in mentioning it by name, some would and have said that I’m giving the service free publicity. Maybe so, I believe however that it’s up to the individual to make that choice.  Feel free to check it out for yourself at Tweet Manager

So there you have it, above are the main ‘features’ of Tweetmanager.com –

1) Auto follow users based on specific key words. (Turning a manual, discovery based, enjoyable tool in to an automated, robotic and faceless beast where you don’t know whether you’re connecting with a human or a bot.)

NB. I enjoy the manual process of finding and following. I follow someone based on personal parameters, of which a robot would not ever be able to do. If someone was to think that it wasn’t me choosing to follow them but a bot doing so because they had used certain key words any credibility I had would be shot to pieces.

2) Mass Message – Sending any message to 1,000 or less users at the same time. There is no two ways about it, this to me is spamming. As a personal user, I can’t see there ever being a time when you would have the desire or need to want to send the same message to up to 1,000 people. It’s spamming, pure and simple. PRO’s – Please exercise tact and humility, don’t use this tool to mass message.

3) Auto Reply – Set automatic canned responses to people who @ reply you. I’m not sure how this is meant to work, at all, ever. No one person is like a drone who says the same thing over and over again. If you know someone like that you’re quickly going to walk away aren’t you? Why do the same online then? There’s a question of relevancy for starters, one message to one person is not applicable to the other.

4) Auto Post – No. Just No.

5) Feed – This I know has it’s uses. The most popular / well known is probably Twitterfeed. When Jed Hallam went away for a week on holiday recently for example, it was as if he was still there, knocking out great content. Instead, he wasn’t physically doing so, Twitterfeed was. Jed had written some articles up before hand and set a day and a time for Twitterfeed to broadcast them to his followers. A genius idea I thought. I like this. I’m just wary of someone / a brand having a page on Twitter where all they do is automate content through Twitterfeed. That’s great that there’s content there in the first place but Twitter is about getting involved with conversations on a human level. If someone asks a question and you can answer it, go ahead. It’s a fluid tool because you can dip in and out of it asking, answering questions along with learning about new articles that others have recommended or sharing a useful link with others.

6) Dual Manage – Similar to the ‘Feed’ above, this has it’s uses. The most popular of the moment is probably Splitweet. Having used it myself, it’s actually really useful if you use / manage more than one Twitter account. It’s positioned as a brand monitoring tool, but I actually use it just to keep a track of different Twitter accounts and is one place where I keep all the info required.

So what are the types of people using Tweetmanager? Well, for the most part they are I’m hoping using it for good and not for such activities like taking short cuts and massively trying to increase follower numbers over a very short space of time. Or for spamming their followers with sales messages. Or setting a bot to post for you with continuous canned responses.

Question, Ok, a few questions. – Does using a tool like Tweet Manager make you a pro-active Twitter user? Does achieving organic numbers mean you’re non-proactive? Is being non-proactive actually a bad thing? I pride myself on the amount of people following me being completely organic, built up over a period of time.

Although you can’t automate the process of people following you, you can automate following people and that’s what I don’t agree with.

I’m not here to compete.

Categories
Jobs Social Media Twitter

How to use Twitter to find your next job.

It was particularly apt that I came across this WSJ article entitled ‘Twitter yourself a job’ today of all days and also incidentally via Twitter. I came across it through Mitch Joel who was retweeting a message from Steve Rubel (phew, that was some mouthful!)

FYI – retweeting is the art of broadcasting a message on Twitter that has been written by someone else but you feel will be of interest and value to your followers.. think of it as a kind of mini chain mail but one that has a use and purpose and doesn’t tell you that you’re going to die if you don’t send this email to 20,000 people in the next 12 seconds.

So why is it apt? Why should I care? Here’s why.

I’m starting work as a Social Media Strategist for Consolidated PR as of tomorrow, Monday 5th January 2009. I was hired through Twitter. No recruitment agencies involved, no external costs, no bells, no whistles. Just me, @PBizzle and Twitter. Well, a mutual friend recommended me to @PBizzle who then sent me a message and it all went from there.

That’s a pretty big deal when you think about the costs of recruitment for one new hire for the average company who would typically be looking in to advertising the position online, advertising in specialised print publications and on top of that, getting a recruitment agency like Reed on the case also. It all costs and learnings can be taken from this. You can eliminate all of those costs in one fell swoop and be seen to be a very forward thinking company at the same time.

You’ve probably seen a fairly heavy emphasis towards Twitter related content recently and that’s because although it’s starting to garner mainstream attention, there’s a lot of people out there who don’t get it. I’m trying to help, to provoke thoughts, to provide a sounding board. I’d be very rich if I was given £1 for every person that’s asked me “Why Twitter?” I’m not saying I ‘get it’ but I’ve been using it fairly religiously for the past few months and it seems like I’m learning something new about the tool daily.

How I did it and how you can do it too.

Due to my limited experiences thus far in the Digital / Social Media / Online PR realm if you’re looking at this and not involved in the slightest with any of the above then it can still be applicable to any industry. Replace Edelman for example with a company of your choice in said industry. They however, may or may not have a presence on Twitter.

1. Sign up to Twitter.com, most have their name @joebloggs, a nickname @joeyb or the name of their blog for consistency @joesblog. Mine’s @litmanlive to tie in with the blog. Using your name is the easiest for people to remember I reckon but I always seem to do things the hard way..

2. Write a bio. I don’t follow people without a bio. It might sound rude but I’m selective with the people I follow. I don’t follow everyone that follows me. Similarly, I like to follow people who share the same interests, more often than not work in the same industry or have a website that I visit regularly. There has to be some common ground or why am I choosing to follow them?

3. Think about the people who inspire you in the industry you’re looking to go in to. A few, if not quite a few of them will be on Twitter, dependant on industry.

For example, some of the first industry people I followed were:

@wadds, @bmcmichael, @chris_reed, @simoncollister & @dirkthecow

Similarly, who do you want to work for? Same applies. Do they have a presence on Twitter?

4. You don’t have to have a blog, but it shows another side of your personality to a potential employer. Put a link to it in your bio. One of the biggest drivers of regular traffic to my blog is my Twitter profile. With a blog, employers can instantly see what interests you (what you write about) and often reveals a lot more than any CV can.

5. Be yourself. Be true. Be genuine. Don’t write about things you don’t know anything about or say you can do things you can’t. It will become evident sooner rather than later. If you talk about the things that interest you then an employer would hire you for being you. They call it being transparent.

6. Bring something to the table. Have an opinion. What do you think about topic X or topic Y?

7. Help people out. If they have a question and you can answer it, don’t hold back, go for it. They’ll thank you for it and it’s a great way to build relationships with like minded people.

8. If someone follows you, say hi, they won’t bite. I engaged in random conversation a few times with my soon to be manager. Completely unaware that a few months later he’d be hiring for a suitable position.

9. Get job alerts on Twitter. Examples, Add EdelmanHR and keep up to date with positions available within the company straight in to your Twitter stream. Journalism.co.uk will also deliver all sorts of jobs, from Entry Level to Editor and ranging from freelance to contract to permanent!

10. Finally, I don’t wish to try and put a square peg in to a round hole, I’ve been there myself. All this online micro blogging malarky is not for everyone. It takes time to get in to, for some, weeks, months or a year! If you think it’s for you then it’s definitely worth the investment.

Would you recommend Twitter as a resource for job finding like WSJ?

My original motivation for joining Twitter wasn’t to find a job through it, I was interested in a new way of communicating, a tool which is a round the clock way of getting answers to questions from all across the world. It’s always on and always useful!

As I was finishing up with this post here’s something you should also take note of when joining Twitter.

4 Mistakes to avoid when using Twitter.

Brilliant advice.. from a 10 year old, they start ’em young don’t they!

Here’s a few more links you should check out.

Using Twitter for finding a job

Living Under a Bridge – Job offer in 5 days

6 tips for Twitter job hunting

Job searching on Twitter

Categories
Social Media

Social Media Influencers in 2009.

I came across this through the wonder that is @jmacdonald and think it’s fantastic. I love predictions, because they are just that. Ideas, thoughts, views on the future. They aren’t gospel, no one is going to lose their jobs if their predictions don’t come true (well, actually, 600,000 might in 2009!) but when people / publications / companies of authority speaks out, others listen.
In the embedded slideshare presentation by TrendSpotting below and where the original article can be found here, such figures like Charlene Li, Rohit Bhargava, Jeremiah Owyang and Todd Defren are included, along with many more.

Are there any influencers that you think have been missed out?

Who are your ones to watch in 2009?

Social Media Influencers Predictions 2009 By Trendsspotting
View SlideShare presentation or Upload your own. (tags: social media)

Categories
Social Media Twitter

Who is the twitority online?

Question for you, leave me a comment at the end of the article with your answer.

Who is the twitority? (AKA Authority) ?

In short, firstly, twitority is a tool that lets you search Twitter posts and then filter the search results by authority. Check it out for yourself at twitority.com.

Back to the question, it’s not a trick. Are you an authority figure? If you said Yes, then in what? Who says? What qualifies the classification as an authority? Similarly, if you said No then why not? Chances are you’ll be more educated in your field than most if your job is in a space when your knowledge is important to your company. You’re an educator, so yes, you are an authority.

I’m fascinated by the idea of authority on an online space which is completely open and unmonitored. The idea of authority to me brings more questions than it answers.. There is no right or wrong answer so we’re going to try and shed more light on the situation with a host of quotes from various individuals who have authority in their fields.

Before that, let’s take school as an example of a place where there is a definite line between student and authority. Authority being the teacher or headmaster/mistress. Students are at school to learn and the teacher is there to impart their learnings, knowledge and wisdom on their students. The teacher has the authority to merit or discipline the student and the head of department or headmaster/ mistress has the authority over the teacher to overrule their decision. In it’s simplest form, that’s the hierarchy of school. Same can be applied to a business environment. CEO, Head of Dept X, Manager, Exec.

So when we’re used to hierarchy and authority, how can we apply this to an online space?

We can’t.

On the internet, it’s a free for all. Everyone is deemed equal. In turn, everyone is a specialist in something. Regardless of age, background, job title, online you can find out as much as you want about anything! When you’re looking for advice on buying a product, where do you look? The Internet proves to be the most important source for researching consumer electronics information for example, according to a survey conducted by Synovate on behalf of Microsoft Advertising.

Who are the people to ask for a valued opinion? How does the definition of authority differ and what can we learn? Here’s a few ideas.

“Authority is based on perception. Once an environment of trust is created between people or people and companies, authority can be authorized! As it is all relative there is no one single source, just 5 billion sources with a number greater than zero perceiving and therefore regarding each as an authority or not.”

– Jonathan MacDonald

Completely agree. It’s all subjective.

“Page rank is a surrogate for authority already based on the amount of inbound links as a vote.”

– Ged Carroll

One way for assessing authority currently is through the Google Page Rank. What is a Page Rank? It reflects the importance of web pages by considering more than 500 million variables and 2 billion terms. Pages that Google believe are important pages receive a higher PageRank and are more likely to appear at the top of the search results.

“I think trying to apply authority to twitterers based on followers is like trying to build a house out of spongecake.

Authority is EARNED and I just INHERENTLY know now whose word to trust on a particular topic when advice is sought.

It’s far more complex than being able to have an algorithm applied to it – any such algorithm’d be flawed. In fact so flawed as to be misleadlingly useless.”

– Drew Buddie

All good points, especially the house built out of sponge cake!

“It depends if they can truly measure authority by topic and not assume if you have lots of followers you have authority on all topics.”

– Kerry Gaffney

Nail. Head. I really believe in this.

“Calling me an idiot will increase your popularity but not your authority.

Explaining why I am an idiot will increase your authority but not necessarily your popularity.

If I call you an idiot I will be neither authoritative nor popular. Life isn’t fair! :-)”

– Robert Scoble

Following on from Kerry’s comment above, let’s take a well known example in the online world, Robert Scoble. I’ve got nothing at all against the guy, he’s one of the social media pioneers but I’m betting that the large majority out there would see him as an authority on anything and everything because of the numbers that read his blog or that follow him on Twitter (45,962 on last count). He puts it an interesting way himself above.

“You can only quantify authority so far in my opinion – so what if someone has 1000 followers, how many are actually listening?”

– Paul Borge

This is key and brings me back to thinking about the old adage of quality over quantity. Also, links to my thoughts about ROA (Return on Attention) over the traditional ROI (Return on Investment) in Social Media when I spoke with Jamie Burke at P2PR in a previous blog post. In brief, my thoughts were that a project can be more successful by targeting the ‘right’ 100 people, instead of going for a general 1000. The ‘right’ 100 can in turn send the information on to 10 of their friends and so on, it’s a domino effect.

Finally,

“Popularity over time = Authority. Unfortunately it is meaningless. In 1905 who had more authority Einstein or Newton.. and who was right?”

– Anton Mannering

He’s got a point..

What’s your view? What do you think about the idea of a search engine based on authority? Is authority subjective? Is there a universal authority on topics?

Categories
Social Media Twitter

The 5 stages of Twitter acceptance.

Originally published by Rohit Bhargava on his brilliant Influential Marketing Blog, I thought it was particularly useful to new users of Twitter whilst still appealing to the more frequent user. It essentially allows you to find out where you are at in the familiarity process of using Twitter. Still, when I tell friends and family about Twitter and how I think it’s fantastic, they look at me as if I’m from another planet.

They don’t get it. They are at Stage 1. That’s fair enough, it’s not for everyone, but it’s up to me to tell them what’s it all about and whether I think they would get any value from it. For some it just wouldn’t work, but for others it’s become a staple part of their online life who went from Stage 2 right through to Stage 5. There’s many out there like Guy Kawasaki for example who I’d say are at Stage 5 or even Stage 6 if there was one but choose to use it more as a promotional tool for his site Alltop.com. That’s more of a Stage 3 activity. There’s no denying that Guy is a true inspiration and offers value with his blog posts and tweets but he’s used Twitter to build up an army of Alltop fans that help him spread the Alltop word by posting links to new categories and interesting stuff. Nothing wrong with that, power to the people!

Talking of all things Alltop, a great place for beginners to start would have to be Twitterati which features the top ‘tweeters’ across the globe. For example, Robert Scoble, Jason Calacanis, Chris Brogan, Leo Laporte, Chris Pirillo and Hugh MacLeod. Have a look and see how they do it, follow them, and get started!

So I bet you’re thinking Twitter is the new kid on the block, it’s a fad, it will all die down soon. It’s been around for a while, several years infact. Only now is it garnering mainstream attention. The Mirror picking up on Jonathan Ross’s presence on Twitter, or the Guardian’s coverage, or the Telegraph, you get the picture.

As the days go by, the numbers who are discovering Twitter is shooting up, it’s experiencing rapid growth YOY. A few stats.. everyone loves stats!

  • 70% of users joined in 2008.
  • 20% have joined in the last 60 days.
  • An estimated 5-10,000 new accounts are opening every day.
  • The average user has been on Twitter for 275 days.
  • 80% of users have a bio on their profile. (I personally don’t follow users without a bio)
  • 62% have a photo on their profile.
  • Traffic has grown 600% over the last 12 months.
  • Total user numbers are between 4-5m with approx 30% unengaged.

(Sources Hubspot and Compete)

It’s not there yet, but it’s getting towards reaching the tipping point. It has potential for business also, success stories are starting to emerge from well known brands who are establishing a presence and engaging with their audience. Perhaps most famously, Dell recently reported that they have made more than $1 million dollars through their DellOutlet Twitter account. It’s clear that there’s value to be had from many angles.

I use it myself as a way to 1) learn 2) converse 3) pass on any useful info or links i’ve found. It’s all about the community and sharing instead of finding a useful link and keeping it to yourself.

So what stage do you think you’re at from the 5 above? As a brand, do you have authentic 1 to 1 conversations without promoting a product or service? As an individual do you use it as an information resource or as a communications tool like Facebook or MSN?

My question to you, all of you, is How do you use Twitter?

Have a hugely enjoyable break, merry christmas and enjoy the new year.

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Categories
Digital Out&About PR Social Media

Lunchtime catchup with Jamie Burke of P2PR.

So I caught up with Jamie Burke, MD of Brando Digital and blogger at Social Glue the other day, who recently set up the P2PR community. Since launch it has been a runaway success, with active participation from it’s members.

We talked over lunch about all things Online PR, social media, paid for blogging (Chris Brogan) and of course ROI and the almighty echo chamber.

To view the video, click my face.. be nice ! (or alternatively you can click here if you can’t bring yourself to do it!)

There’s a whole host of videos also on the community, all of which can be found here.

As always, interested to hear your thoughts and feedback on the topics discussed. Hopefully you can take something away from it.

Categories
Tech

What does your Youniverse look like?

I found out about Youniverse through Dom Whitehurst’s blog over at Pr-otagonism so cheers for that Dom!

Youniverse gives you questions in which you don’t have to give an actual text answer, it’s all about the choice of images that best represents your thoughts and emotions towards the question. In turn, it anticipates that you’ll have a better idea of the type of people you will get on with most if they answer similarly to the questions. Going a bit deeper, it tells you more about yourself. It’s one of those fact finding, personality questionnaire types.

If you look past the ever so slightly off putting dating and relationship finding type vibe the site gives off in abundance it does offers a few good nuggets of wisdom.. Is it useful though? It may tell you things you already know about yourself but at the same time, it’s only as accurate as the answers you provide!

So for me, within the ‘Personality’ test the following characteristics ran true.. You can do as little or as many of the tests as you like and report back on the details but let’s go with the ‘Personality’ test for the moment..

I’m going to tag Adam Lewis, Jed Hallam and Tom Chapman in this as I’d be interested to see what it says about them through the images they choose.

What does your Youniverse say about you?

Categories
Digital Mobile PR Social Media Twitter

Say hello to Consolidated’s latest recruit..

So you may or may not have noticed that I’ve been a bit light on the ol’ blog posts recently.. I know, it’s been about 2 weeks which for me has felt like a lifetime.. There has been good reason though and it all paid off in a spectacular fashion today.

For the last few weeks now, I’ve been using any spare time to work on a presentation for my final interview with a position at Consolidated PR as a Social Media Strategist up for grabs on 16th December. I felt there being a bit more pressure because they’re the 28th top company to work for in the UK and also have just been featured in Marketing magazine in the Top 100 PR Agencies coming in at No 54.

What was the presentation all about? I won’t go in to the finer points but it was essentially 30 minutes to talk through my vision on an integrated social media strategy for a campaign, and all that’s involved in doing so, it needs the context to fully make sense but it was interesting to research and deliver.

So I was stood before the Heads of Digital and Consumer PR being asked to do my thing, there was everything riding on it. This was it, this was the moment. Before all that though and to heighten the suspense a bit, why the change in direction? I thought you were happy where you were? You were always saying how much you loved it!

As much as I’ve loved every minute working at Splendid Comms, I’ve been actively looking for a while for something permanent which they were unfortunately unable to commit. It’s not the most ideal of times to be hiring generally so it was understandable. They are however a PR Communications agency doing some fantastic work with some great clients like Marmite, Guinness, Lucozade and ShoZu. It has a real family vibe about the place and they genuinely enjoy everything that they do. I’ll be sorry to leave it all behind but will for sure be keeping in touch with them all.

Back to the presentation.. for the last few weeks I’d spent most of my waking free time researching, digesting, writing slides, cutting out slides, by the end of it I was even beginning to enjoy it!

On the day, I was horribly ruthless with my own content, (the one thing I find hard to do, cutting out slides I’ve spent quality time on) and went with the philosophy of less is more. I cut out about half my slides.. It worked, they all followed on from each other smoothly and it was remarked that I adopted a methodical approach from start to finish. Excellent! Surprising myself a bit in the process actually, because I was a complete bag of nerves the night before, on the day and up until the minute I started presenting! I was equally as nervous about the potential questions after.. what would they ask? Would I have the answer? Incredibly yes. The dreaded ‘We’ll be in touch’ was said which left me in doubt but I was happy with how it went considering how nervous I was.

17th December, the morning after the presentation, I get a call, essentially along the lines of “We’d like to offer you the job,” I was in shock. For the rest of the day I’ve had a smile you just can’t shift and have said the word awesome at least every other word. Ask @jedhallam !

On the 5th Jan 2009, I will be starting at Consolidated as a Social Media Strategist. What a way to start 2009! I have a feeling it’s going to be a year to remember. Hopefully for all the right reasons.

Anything else happen today? Yes yes and yes. I was alerted to the fact that my SOTM photo had gone up today by @tommalcolm which was taken a few weeks ago now and I’d forgotten about amidst all the job stuff going on. Someoneoncetoldme.com is a fantastic site combining photography and quotes that resonate with the subject. Mine was a quote that stuck with me through thick and thin that the mind is powerful and that it’s ok to think big and be a dreamer.. and here it is..

Oh, yeah, and how could I forget and someone on behalf of Channel 4 who are doing a documentary which is going to be featured in Picturehouse cinemas first and then on Channel 4 in Summer 2009 and it’s all about privacy on the internet.. interesting topic. They contacted me because they want a perspective on the other side of the coin. I’m an advocate for transparency and openness.

You can find out about the sites I find of interest through Delicious, the photos I take using Flickr, personal details on Facebook, work details on LinkedIn and the conversations I have on Twitter. It’s all there, and I’m completely happy with that because it brings such bizarre situations as this.

So they want to hear about the positive effects of the social networking phenomenon taking place with sites like Facebook and Twitter which is fantastic because I’d go as far as to say it’s been a life changing 6 months for me because of such sites. One question, how on earth they found me, again, all this internet fame stuff is absolutely mind blowing, I’m not worthy.

“It would be really great to get your thoughts on our film, and discuss the possibility of you appearing in the film.”
I spat out my metaphorical cup of tea.. what? You are kidding right? This is insane.
So what brings of tomorrow? I’m taking part in a week long paid mobile study on behalf of Nielsen, not quite sure what the selection criteria was for that either, considering they’ve only taken on 2 people across the UK to take part in the study.
Every day seems to be bringing something new and exciting to the table at the moment for which i’m honoured and proud to be involved in.
Categories
Digital Mobile Twitter

E-consultancy Christmas Party.. See you there?

I got an email a while back from E-consultancy about a Christmas party in December.. I thought I’d put my name down and see how it all pans out, have been a fan of the E-con site and a site most companies I’ve worked for had a membership with. I saw a few familiar ‘online faces’ cropping up on the attendees list so at Number 141, I got my name down and forgot about it for a while.

It was completely off the bat so I just wrote a bit of spiel, didn’t expect to hear anything of it.. A few have however commented and said that in 3 lines they knew the essentials and where to find me to find out more.. Turned out to sum me up nicely & professionally(ish) in a short space.

I did think afterwards that I should have included my Linkedin Profile which others followed suit by doing but it did the trick!

Amazingly by the time it closed a few days ago now 740 people had registered their interest. I’m envisaging 740 people in a room now and that’s an impressive achievement. Just goes to show the reach of E-Consultancy and the cachet of the name.

All that’s left for me to say is if you’re going then leave a comment or drop me a ‘tweet’ (An @ message on Twitter) and let me know. Would be great to meet up with some online faces, offline.